Connect Mobile Communication

Use Cases

Debt Collectors – this is how you can use SMS to improve your recovery rate and more!

Use mobile messaging solutions to streamline and automate standard collection processes. Reduce your call centre cost of seat, choose SMS!

Automation

To encourage timeous monthly payments integrate with our SMS API to automatically trigger reminder messages to debtors.
With our two-way SMS capabilities you can easily integrate debtor replies to your call centre or dialer software to ensure timely correspondence to encourage payment or resolve queries.
Integrate with our airtime API to reward debtors that do early settlement of accounts.
Debit order already in place? Remind debtors to authorise debit check notices or verify that they have sufficient funds in their bank account.

DIY

Using the Contact Lists feature on our Plugin SMS platform you can group debtors and schedule payment reminders.
Personalise messages by including names, account balances and payment reference numbers.
Using Genius SMS include links to online payment portals or encourage settlement by advertising prizes like televisions or mobile phones. Track SMS open rates to monitor debtor engagement.
Use SMS to drive debtors to an electronic mandate form designed and hosted by Connect Mobile.

A one-stop-shop!

Using Genius Bots you can chat to debtors via WhatsApp, Telegram or using the browser on their smartphone. Share account statements, run DebiChecks, send payment reminders and more.

Schools, Colleges and Universities – this is how you can use mobile communication to transform student communication!

Reach students in their pocket with communication solutions that speak their language. Whether you wish to offer solutions to distance learning students or need to improve the way in which you send correspondence to parents or guardians, choose SMS!

Automation

Automate congratulatory messages to staff or students on their birthday.
Send mobile data or airtime vouchers to students to enable them to access online resources and submit assignments.
Advertise FTEU (free-to-end-user) short codes as a service that students can use to log callback requests. Requests can automatically be sent to an email inbox or CRM system.
Integrate with our SMS API to automatically trigger reminder messages to students or parents/guardians to encourage timeous settlement of school or study fees.

DIY

Share links to the latest newsletter using SMS.
Track open rates when using Genius SMS to share PDF presentations or YouTube videos with students.
Use Genius SMS to send event invitations to students. Invitations include location details and more to ensure attendance.
Use Genius SMS to share virtual tour videos or educator introductions with students and parents before the annual open day.

A one-stop-shop!

As part of the channel suite of Genius Bots you can use WhatsApp and/or Telegram as a FAQ portal that parents or students can use to gather information about rosters, upcoming sporting events or to view their latest school fee account balance.

Insurance companies – this is how you can use SMS to improve conversion rates and overall communication!

It is important to have access to a range of marketing channels to reach prospective customers and sell your suite of insurance products and services. With the use of our bouquet of communication solutions you can aid lead generation and overall communication with new and existing customers!

Automation

Launch a USSD solution to allow customers to log or check the status of their claim.
Advertise free-to-end-user short codes in radio or print advertising that prospects can use to log a callback request.
When call centre agents complete calls, trigger surveys or 2FA correspondence to customers via SMS.
Use our automated SMS feature to schedule policy pricing updates to customers.

DIY

Use Genius SMS to share PDF policy wording documents.
As per regulation, use free-to-end-user SMS routes to ensure that replies are at no cost to the consumer.
Independent brokers can use SMS to schedule appointments and send reminders.
Use SMS to send a link to customers to have their say and respond with compliments or complaints.

A one-stop-shop!

Send OTPs, account statements or policy updates to customers on WhatsApp or Telegram. Our Genius Bots product allows you to chat to customers, view their responses, broadcast to all and much more.

Debt Collectors – this is how you can use SMS to improve your recovery rate and more!

Use mobile messaging solutions to streamline and automate standard collection processes. Reduce your call centre cost of seat, choose SMS!

Automation

To encourage timeous monthly payments integrate with our SMS API to automatically trigger reminder messages to debtors.
With our two-way SMS capabilities you can easily integrate debtor replies to your call centre or dialer software to ensure timely correspondence to encourage payment or resolve queries.
Integrate with our airtime API to reward debtors that do early settlement of accounts.
Debit order already in place? Remind debtors to authorise debit check notices or verify that they have sufficient funds in their bank account.

DIY

Using the Contact Lists feature on our Plugin SMS platform you can group debtors and schedule payment reminders.
Personalise messages by including names, account balances and payment reference numbers.
Using Genius SMS include links to online payment portals or encourage settlement by advertising prizes like televisions or mobile phones. Track SMS open rates to monitor debtor engagement.
Use SMS to drive debtors to an electronic mandate form designed and hosted by Connect Mobile.

A one-stop-shop!

Using Genius Bots you can chat to debtors via WhatsApp, Telegram or using the browser on their smartphone. Share account statements, run DebiChecks, send payment reminders and more.

Schools, Colleges and Universities – this is how you can use mobile communication to transform student communication!

Automation

Automate congratulatory messages to staff or students on their birthday.
Send mobile data or airtime vouchers to students to enable them to access online resources and submit assignments.
Advertise FTEU (free-to-end-user) short codes as a service that students can use to log callback requests. Requests can automatically be sent to an email inbox or CRM system.
Integrate with our SMS API to automatically trigger reminder messages to students or parents/guardians to encourage timeous settlement of school or study fees.

DIY

Share links to the latest newsletter using SMS.
Track open rates when using Genius SMS to share PDF presentations or YouTube videos with students.
Use Genius SMS to send event invitations to students. Invitations include location details and more to ensure attendance.
Use Genius SMS to share virtual tour videos or educator introductions with students and parents before the annual open day.

A one-stop-shop!

Insurance companies – this is how you can use SMS to improve conversion rates and overall communication!

Automation

Launch a USSD solution to allow customers to log or check the status of their claim.
Advertise free-to-end-user short codes in radio or print advertising that prospects can use to log a callback request.
When call centre agents complete calls, trigger surveys or 2FA correspondence to customers via SMS.
Use our automated SMS feature to schedule policy pricing updates to customers.

DIY

Use Genius SMS to share PDF policy wording documents.
As per regulation, use free-to-end-user SMS routes to ensure that replies are at no cost to the consumer.
Independent brokers can use SMS to schedule appointments and send reminders.
Use SMS to send a link to customers to have their say and respond with compliments or complaints.

A one-stop-shop!

Send OTPs, account statements or policy updates to customers on WhatsApp or Telegram. Our Genius Bots product allows you to chat to customers, view their responses, broadcast to all and much more.

Use Cases

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